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FAQ's

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Introduction

What is Woodbrick?

Woodbrick is a leading online furniture shopping store that provides its customers with the unique opportunity to customize their furniture as per their exact requirements. We offer an extremely simple and easy to use customization options, enabling our customers to place their orders smoothly and successfully. With our team of highly dedicated and experienced craftsmen, we strive hard to provide our customers with a wide range of furniture items that complement their homes and décor. Woodbrick allows its customers to fully visualize their designs and pay heed towards every single detail, using our advanced customized options. We let you create your very own furniture at highly affordable rates.

Why Should I Purchase Furniture from Woodbrick?

At Woodbrick, we understand that homeowners are now no longer interested in ready-made furniture. Every home owner is different and their requirements are also unique. We provide our customers with a personalized furniture shopping experience as they get to design their own furniture with the help of our online customization tools. Our team of experienced and professional furniture craftsmen and experts strive really hard to provide our customers with the best of the designing as well as hassle-free furniture shopping experience.

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Customer Support

Do you offer any assistance at the time of the customization process?

At Woodbrick, our team is always willing to assist you at every step of the furniture designing and customization procedure. Our furniture experts will willingly guide you during the furniture designing procedure to make sure that your furniture meets your exact requirements. For any further assistance or queries, don’t hesitate to get in touch with us at 0214-6900699 (between 11 AM - 7 PM) or whatsapp us on +91-8010193937. We would be more than glad to help you during the furniture purchasing process.

I require your personal assistance with respect to my order. Who am I supposed to contact?

Our customer care department is more than happy to support and assist you with your orders. You can reach us at 0124-6900699 (between 11 AM - 7 PM). Alternatively, you could also email us at care@woodbrick.in

Is it mandatory to create an account for shopping on Woodbrick.in?

Woodbrick.in does not provide you with any option of creating your account at our website. Simply, customize or upload the picture of your product and enter all your details within the “Require a Quotation” space and we shall get back to you with the best possible price.

We are facing problems in placing our order via your site. What should we do?

Our site is supported by Internet Explorer, Google Chrome as well as Mozilla Firefox. Kindly ensure that you are using an updated browser. In case you’re still experiencing any difficulties, kindly don’t hesitate to get in touch with our customer care team at 0124-6900699 (between 11 AM - 7 PM) or you can also leave a mail at care@woodbrick.in

Can I place an order via the phone?

No, customers cannot place any order via phone. Kindly, contact our customer care team and representatives at 0124-6900699 (between 11 AM - 7 PM) and we shall guide and assist you as early as possible way.

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Guidance

How Can I begin customizing the furniture?

Customers can easily select the designs (created by our expert furniture designers) and edit the style and design of the furniture as and when they want and exactly as per their requirements. They can also use the 3D Configurator and select the colors and materials of their choice. Our 3D Configurator has been created to help our customers in visualizing their creation/design at every single step. We also offer assistance via phone to customers who need any guidance for customizing their furniture.

Do you also have any store where I can personally visit you?

Woodbrick is an online furniture providing store where we offer our customers with customized furniture. All our furniture are manufactured at our state of the art manufacturing facility and delivered directly to your desired address. This allows us to minimize the costs associated with designing and manufacturing the furniture and further provide our customers with highly affordable range of furniture. We are also planning to provide you with offline furniture shopping services in the near future.

Can we have a look at a Sample Sofa before placing our order?

Unfortunately, Woodbrick cannot provide any sample sofa to our customers, as we only offer customized sofas. However, with assistance from our visualization tools, you can see what exactly your sofa would look like and get the sofa of your dreams and desires. For further queries, get in touch with us at 0124-6900699 (between 11 AM - 7 PM) or simply whatsapp us on +91-8010193937 and we will be more than happy to aid, assist and guide you.

What would the assembly charges be like?

At Woodbrick, we make every effort to design a product that can be easily assembled by you. However, if the customer fails to install the furniture on their own, they can get in touch with our customer care department and we shall organize a free of cost assembly for them. Please note, this may take around one or three working days time, depending upon the size of the furniture.

Is the sofa going to look exactly the way it appears on the swatches?

We conduct stringent quality checks at our facility and ensure that you receive exactly the same type of sofa as you had visualized at the time of placing the order. However, the swatch colours may appear different from what you had ordered for based on the backdrop, light source, photography and the settings on your screen as well as the resolution. There can also be minor variations in the shade of the color of the swatches, due to the existing production conditions.

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PAYMENT

How am I supposed to make payments?

Currently, we offer the following options for payment:

• Internet Banking
• Visa, Master, American Express and Diners Credit Cards
• Debit Cards issued by all leading banks in India
• Cash/Cheque by depositing in our account.


Shop Furniture Online for your Space At Woodbrick!

At Woodbrick, we completely understand homeowners’ love and fondness towards every piece of furniture within their abodes. That’s is precisely why we go a step ahead to customize all types of furniture including bed, sofa, wardrobe, dining table and more to provide our valued customers with their dream and desired furnishings.
As a homeowner, you have a certain idea around the type of furniture you really want for embellishing your home and that’s primarily why, instead of providing our clients with readymade stuff, we give them the power to choose the exact style, design, color and type of furniture they want!
Turn your empty homes into beautiful spaces and corners with our premium quality, durable, stylish and extraordinary range of furniture today!
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